Shipping Policy

At EssenzaVital, we aim to deliver your order promptly and securely. Please review the following information to understand how our shipping process works.

Processing Time

Orders are processed within 1–2 business days (excluding weekends and public holidays). Once your order has shipped, you will receive a confirmation email with your tracking information.

Shipping Options and Rates

Spain and Mainland Europe

• Standard Shipping (2–4 business days): Free on orders over €50
• Express Shipping (1–2 business days): €6.95 flat rate
• Spain Islands with DHL (5-7 business days) €18 flat rate

International Shipping

• Standard International (5–10 business days): Shipping fees are calculated at checkout based on destination
• Customs duties and import taxes (if applicable) are the responsibility of the customer

Packaging

We use secure, eco-friendly packaging to ensure your order arrives safely and in excellent condition.

Order Tracking

A tracking number will be sent via email once your package is on its way. You can track your order at any time.

Delivery Issues

If your order is delayed, arrives damaged, or is lost in transit, please contact our customer service team within 7 days of the delivery date at info@essenzavital.es We will investigate the issue and find a suitable solution.